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Return & Exchange

RETURN AND EXCHANGE POLICY:

 

Our goal is to satisfy our customers by exchange or refund, under the terms stated in this policy. Sweetschoice.com has sole discretion whether or not to permit an exchange or refund, and reserves the right to limit or decline returns or exchanges regardless of whether you have a receipt. Credit card purchases will be refunded to the same credit card used to make the purchase.

Generally, we accept returns within 15 days after receipt of delivery.Please indicate in your return request whether you are seeking a refund or exchange. No returns, refunds, or exchanges are permitted for holiday or occasional items; for merchandise missing any original packaging; for open boxes, or for merchandise used or damaged after purchase. Food items cannot be returned for refund or exchange except in the event of damage during shipment. You are responsible for paying the full cost of shipping all returned and replacement items. Certain items may have a restocking fee. If your return is approved, you will be either refunded the full amount of the purchase price (less any restocking fee) or receive an exchange for the same or equivalent product at the sole discretion of sweetschoice.com. For faster processing, please include proof of purchase. All non-receipt returns are subject to a refund verification process requiring you to present identification. We encourage you to retain your online order receipts and e-receipts.You can check the status of your return or exchange in your online account.

Sweets Choice  reserves the right to update or modify the terms of the Return and Exchange Policy at any time.